Phil Kendall

Raised in Liverpool, based in York, and with a decade living in Japan in between, Phil is a marketer, copywriter, and video editor for RotaCloud. He is rumoured to be 25% biscuit.

📍 York, UK

Woman with curly hair shaking hands with man wearing glasses as two other people look on, smiling.

People management

Your first week as a manager: 7 things to remember

Taking on a new team can be nerve-racking. Don't miss these seven dos (and don'ts) for your first week as the new manager.

Rows of red-and-yellow stamp cards for "Jeff's Pizza" with one stamp completed

How to start a loyalty card scheme for your business

Exploring the best loyalty card schemes on the market, plus tips for getting yours right.

A blazing yellow summer sun above a line of clouds.

People management

Why "natsubate" might soon be a common workplace term

As heatwaves become more and more common, so might this Japanese word for "summer fatigue".

Three female baristas in conversation while sitting at a desk with a laptop computer.

5 ways staff scheduling software can boost employee experience

How to become a more attractive employer — and hang on to your staff for longer.

Woman with long hair sitting on a bench against a wall and looking down at her feet in black sandals

People management

Quiet vs. unhappy employees: Why you should worry about your silent staff

Updated June 2022

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HR & recruitment

The impact of annual leave on recruitment: Are you giving your staff enough time off?

Recruiting? The amount of holiday you offer could make all the difference...

Woman of colour smiling while wearing glasses and large white headphones, looking at a mobile phone.

10 podcasts for a happier, more productive working life

Relax, unwind, and skill up with these essential podcasts for staff and managers alike.

Female and male barista facing the camera and smiling in front of a shop

HR & recruitment

An introduction to employee experience (what it is & why it matters)

How to be the kind of employer people really want to work for.

A woman and a man sitting opposite each other on low wooden armchairs, laughing. The man is looking to camera.

HR & recruitment

Employee aftercare: How to part ways with staff on the best possible terms

The people-focused side of employee off-boarding.

Two male kitchen staff wearing aprons talking while at work behind a counter.

People management

How to reduce stress for shift-based workers: 5 tips for managers

Boost productivity and keep stress to a minimum with this actionable advice for managing shift-based workers.

Graphic of Facebook, Instagram, LinkedIn and Twitter icons on a key chain against a blue background

Social media security: 5 simple tips for small businesses

Actionable info for managers and business owners.

A yellow U-turn sign on a mountain road, flanked by trees and with a blue sky behind it.

HR & recruitment

“Boomerang” employees: Everything you need to know

Sometimes staff come back. But is rehiring former employees always the right move?

Phone on wooden table top with Grilled podcast on screen and earphones in the background

10 podcasts every restaurant owner should listen to

Brain-fuel and food-themed entertainment for restaurant pros.

Women wearing jacket and jeans sitting on sofa using a laptop

People management

Brilliant bosses: 5 true tales of inspirational managers

Looking for tips on how to up your management game? Let these five true stories of brilliant bosses inspire you.

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5 ways to make your hotel more eco friendly (as shown by top UK hotels)

Looking for ways to attract more eco-conscious travellers to your hotel, guesthouse or B&B? Take a tip from these top UK hotels.

Business man with with open collar and white coffee cup his hand.

People management

5 bosses you never want to be: True tales of monster managers

“People don’t leave bad jobs; they leave bad managers.”

Mother and daughter sipping champagne at at outdoor cafe table.

10 last-minute Mother’s Day marketing ideas for cafes & restaurants

Quick and easy ways to put smiles on mums' faces.

A man and woman wearing white hotel robes laughing and cuddling on a hotel bed.

Delighting customers

25 ways to make your hotel more romantic (Tips for hoteliers)

Romantic flourishes and upselling opportunities for your hotel or guesthouse.

Close up of pair of interlocked hands against background foliage

People management

Workplace romances — Essential tips for HR managers & business owners

"All is fair in love and HR..."

Chain reaction: Meet Matt & Tristan, our new React Native Developers

Chain reaction: Meet Matt & Tristan, our new React Native Developers

The team just keeps on growing!

In Seif hands: Welcoming Seif El-Ghariani to Team RotaCloud

In Seif hands: Welcoming Seif El-Ghariani to Team RotaCloud

Testing, one, two, three — meet RotaCloud's new software tester, Seif El-Ghariani.

17 HR blogs you should be following [Updated for 2022!]

HR & recruitment

17 HR blogs you should be following [Updated for 2022!]

Essential reading for managers and business owners.

Essential cloud-based software for hybrid working teams

People management

Essential cloud-based software for hybrid working teams

Hybrid working doesn't have to hurt.

Set sale for 2022: Sarah & Shrouf join the RotaCloud team

Set sale for 2022: Sarah & Shrouf join the RotaCloud team

Two new for '22.

Our year in review [Infographic]

Our year in review [Infographic]

Stats! Insights! More!