People Management 5 Ways Time & Attendance Software Can Help Your Business Grow Time and attendance software might seem like something of a luxury on the surface, but when you start exploring what it can actually do, it quickly becomes obvious that it's a no-brainer for many small businesses.
HR & Recruitment How to Choose Between Two Outstanding Candidates: 10 Tiebreakers You're out the other side of the interview process and you're left with two exceptional candidates. Candidate A has a little more experience than Candidate B, but you've been more impressed by B's responses at interview. In other words, they're neck and neck.
People Management How Staffing Levels Can Impact Morale at Your Small Business [Rota Crimes] No business owner ever intends to be disorganised, but building a staff rota without considering the number of employees you'll really need for a given period is a recipe for disaster, often resulting in too many or too few staff being scheduled to work.
RotaCloud News Introducing: RotaCloud Terminal App Version 2.0 We're happy to announce that the all-new RotaCloud Terminal App, which is packed full of new features and improvements, is here! Over the past few months, we've been building, tweaking and testing our [...]
People Management How Inaccessible Rotas Could Be Holding Your Business Back [Rota Crimes] The average manager spends almost five hours a week planning and managing rotas — that's more than two workdays every month. While building a rota from scratch usually takes the bulk of a manager's [...]
HR & Recruitment Should I Use a Recruitment Agency to Hire Employees? If you've ever gone through the process of writing and posting a job ad, sorting through the applications, and then sitting down to interview the candidates, you'll know how much time and effort goes into recruitment.
HR & Recruitment The Benefits of Using Social Media for Recruitment Regardless of whether you're creating a brand new role or replacing a departing member of staff, searching for your next employee can be both exciting and a little bit scary. Choosing the right [...]
People Management Why Not Communicating Rota Changes is Bad for Business [Rota Crimes] While the majority of managers and business owners appreciate the importance of planning and sharing their staff rotas well in advance, things often start to go wrong when they need to tweak their rotas after they've gone live.
People Management Why Keeping Your Staff Waiting for the Rota is Bad for Business [Rota Crimes] It might not be the most glamorous aspect of running a business, but your staff rota can have a big effect on day-to-day operations.
People Management Why Having a Strong Company Culture Will Benefit Your Business Even for independent business, the kind of culture you foster can have a big impact on the happiness and wellbeing of your employees — not to mention your customers’ perception of your brand. Company [...]
People Management 8 Simple Ways to Keep Your Staff Healthy Every good manager wants their staff to be happy, healthy and productive. But when you've got books to balance, rotas to manage, and leave requests to juggle, the matter of your staff's [...]
People Management Introducing The Employee Lateness Alarm™ (Happy April Fools' Day!) Sick of your staff showing up late for work? Wish you had some way of guaranteeing that your team turn up on time? We've got just the thing! The Employee Lateness Alarm™ [...]
Driving Growth Dealing with Restaurant No-Shows — Tips for Managers and Owners Occasions such as Valentine's Day, Mother's Day and the Christmas season are reliable earners for pretty much every restaurant, even if they fall midweek or trade is slow on either side of them. [...]
HR & Recruitment Is Rolled-up Holiday Pay Legal in the UK? [+ More Leave FAQs] Managing annual leave can be something of a nightmare for small businesses. From juggling staffing requirements and trying to prioritise leave requests fairly, to communicating rota changes and calculating holiday pay, there's plenty [...]
HR & Recruitment Carrying Over Annual Leave: Everything You Need to Know Half of employees don't take all of their annual leave, with the average employee only taking 77% of their total leave, according to a Glassdoor study. Although you might instinctively be pleased that [...]
HR & Recruitment How to Conduct Employee Exit Interviews [+10 Questions to Ask] Picture the scene: it's a Monday morning and you've just made a start on your emails when a member of staff sheepishly approaches with an envelope in hand. There's never a good time [...]
Delighting Customers Using Social Media for Customer Service — 7 Tips for Small Business Owners How many times have you asked a question or made a complaint to a business via one of its social media channels? Marketing consultancy J.D. Power and Associates found in 2013 [...]
Driving Growth The Biggest Social Media Fails of 2017 When it comes to reaching new audiences and engaging with existing customers, social media is a dream come true for marketers. Far-reaching and effortlessly shareable, posts on sites like Facebook, Twitter and Instagram [...]
Driving Growth Autumn Budget 2017: Key Takeaways for Small Businesses Commentators were gloomy about this year's Autumn Budget during its build-up, given worse-than-expected growth figures and continued uncertainty around the Brexit negotiations. Now that we've had time to reflect on Chancellor Philip [...]
People Management 8 Common Mistakes Made by First-Time Managers To err is human, or so the old adage goes. When you've been tasked with leading a team, however, those same mistakes can have a big impact on both youyr team and the [...]
People Management Managing Former Peers: Top Tips & Common Problems Stepping into a management role as an outside hire can be an intimidating experience, but leading a team made up of your former peers is a different ball game altogether. The same people [...]
Driving Growth Nine Retail Blogs You Need to Follow Retail news in the national media can be sparse. Often, only the fortunes of large companies are talked about — that or the fate of the retail sector as a whole. To find information [...]
People Management 10 Tips for Surviving Cold & Flu Season in Your Office The days are getting shorter and the leaves on the trees are turning red. That's great news for those of us with a soft spot for Christmas, but it also means that the [...]
HR & Recruitment How to Recruit for Hard-to-Fill Roles If you've been struggling to recruit the right people for your vacant roles recently, you're definitely not alone. In an eye-opening study by the Open University, 90% of the 400 UK businesses surveyed [...]
Driving Growth 10 Halloween Marketing Ideas for Cafes & Restaurants Far more than just an excuse to wear a cape in public without fear of ridicule, Halloween can be enormously profitable for those working in retail. In fact, consumer analysts Mintel reported last [...]
