People management Your first week as a manager: 7 things to remember Taking on a new team can be nerve-racking. Don't miss these seven dos (and don'ts) for your first week as the new manager.
Driving growth Five ways to get feedback at your café or restaurant Collecting and responding to feedback for your cafe or restaurant will help your business grow and improve
Driving growth How to start a loyalty card scheme for your business Exploring the best loyalty card schemes on the market, plus tips for getting yours right.
Driving growth Mental health support for business owners and managers Simple but effective steps to improve your own mental health and make a positive difference to your company at the same time
People management Why "natsubate" might soon be a common workplace term As heatwaves become more and more common, so might this Japanese word for "summer fatigue".
5 ways staff scheduling software can boost employee experience How to become a more attractive employer — and hang on to your staff for longer.
People management Quiet vs. unhappy employees: Why you should worry about your silent staff Updated June 2022
HR & recruitment The impact of annual leave on recruitment: Are you giving your staff enough time off? Recruiting? The amount of holiday you offer could make all the difference...
HR & recruitment Should it be optional to take leave on bank holidays? The UK’s shared holiday dates have not changed since 1978, and some businesses are starting to move away from compulsory bank holiday leave. But how do you know if you should do the same?
HR & recruitment Beat the backlog: How to avoid the annual leave booking frenzy Preventing leave buildup and holiday bottlenecks at the end of the year and during busy periods
Driving growth 10 podcasts for a happier, more productive working life Relax, unwind, and skill up with these essential podcasts for staff and managers alike.
HR & recruitment An introduction to employee experience (what it is & why it matters) How to be the kind of employer people really want to work for.
HR & recruitment What's it really like being a 'Woman in Tech'? The first in our new blog series examining what it’s like for women working in the technology sector in 2022.
HR & recruitment Employee aftercare: How to part ways with staff on the best possible terms The people-focused side of employee off-boarding.
People management How to reduce stress for shift-based workers: 5 tips for managers Boost productivity and keep stress to a minimum with this actionable advice for managing shift-based workers.
Driving growth Things you need to know before opening a boutique hotel or B&B We speak with owners and managers to discover the highs, lows, and hidden challenges of owning and operating high-end accommodation
Social media security: 5 simple tips for small businesses Actionable info for managers and business owners.
HR & recruitment “Boomerang” employees: Everything you need to know Sometimes staff come back. But is rehiring former employees always the right move?
Delighting customers Fun & easy marketing ideas to attract bank holiday customers With bank holiday weekends in April, May and June this year, here are some great tips for attracting custom to your cafe, bar, pub or restaurant
Driving growth 10 podcasts every restaurant owner should listen to Brain-fuel and food-themed entertainment for restaurant pros.
People management Improving mental health support for shift-based workers We look at the challenges facing employees and how resources from mental health charity Mind can help managers & business owners make a positive difference
People management Brilliant bosses: 5 true tales of inspirational managers Looking for tips on how to up your management game? Let these five true stories of brilliant bosses inspire you.
Driving growth 5 ways to make your hotel more eco friendly (as shown by top UK hotels) Looking for ways to attract more eco-conscious travellers to your hotel, guesthouse or B&B? Take a tip from these top UK hotels.
Delighting customers Strangest complaints at work Complaints are an inevitable part of any customer-facing job, but some are more unusual than others…
People management 5 bosses you never want to be: True tales of monster managers “People don’t leave bad jobs; they leave bad managers.”
