Driving Growth Is Your Business Ready for 'Making Tax Digital'? In a matter of months, there'll be an overhaul of business tax in the UK — yet only half of small businesses know about it.
People Management 5 Ways Time & Attendance Software Can Help Your Business Grow Time and attendance software might seem like something of a luxury on the surface, but when you start exploring what it can actually do, it quickly becomes obvious that it's a no-brainer for many small businesses.
HR & Recruitment Is Your Hiring Process Fair? Whether you run your hiring process internally, or outsource parts to a recruitment agency, you have to take steps to avoid discrimination and keep the recruitment process fair.
HR & Recruitment How to Choose Between Two Outstanding Candidates: 10 Tiebreakers You're out the other side of the interview process and you're left with two exceptional candidates. Candidate A has a little more experience than Candidate B, but you've been more impressed by B's responses at interview. In other words, they're neck and neck.
People Management How Staffing Levels Can Impact Morale at Your Small Business [Rota Crimes] No business owner ever intends to be disorganised, but building a staff rota without considering the number of employees you'll really need for a given period is a recipe for disaster, often resulting in too many or too few staff being scheduled to work.
People Management Why it Pays to Build Your Rotas Around Your Staff [Rota Crimes] Building the rota is hard enough without having to accommodate employees' preferences for particular shifts or days off. Pretty much every member of part-time staff has the odd day or shift that they [...]
RotaCloud News Introducing: RotaCloud Terminal App Version 2.0 We're happy to announce that the all-new RotaCloud Terminal App, which is packed full of new features and improvements, is here! Over the past few months, we've been building, tweaking and testing our [...]
HR & Recruitment How to Narrow the Field When Recruiting: 7 Easy Steps for Managers You've advertised your role in the local paper, shouted about it on social media, and posted it on the big job sites. As a result, the responses have come flooding in, and [...]
People Management How Inaccessible Rotas Could Be Holding Your Business Back [Rota Crimes] The average manager spends almost five hours a week planning and managing rotas — that's more than two workdays every month. While building a rota from scratch usually takes the bulk of a manager's [...]
HR & Recruitment Should I Use a Recruitment Agency to Hire Employees? If you've ever gone through the process of writing and posting a job ad, sorting through the applications, and then sitting down to interview the candidates, you'll know how much time and effort goes into recruitment.
HR & Recruitment The Benefits of Using Social Media for Recruitment Regardless of whether you're creating a brand new role or replacing a departing member of staff, searching for your next employee can be both exciting and a little bit scary. Choosing the right [...]
People Management Why Not Communicating Rota Changes is Bad for Business [Rota Crimes] While the majority of managers and business owners appreciate the importance of planning and sharing their staff rotas well in advance, things often start to go wrong when they need to tweak their rotas after they've gone live.
HR & Recruitment Recruitment 101: How To Write and Publish a Job Ad that Gets Results The perfect candidate for your latest vacancy is out there somewhere — but right now, they don't know their ideal role exists. That's where your job advert comes in.
People Management Why Keeping Your Staff Waiting for the Rota is Bad for Business [Rota Crimes] It might not be the most glamorous aspect of running a business, but your staff rota can have a big effect on day-to-day operations.
Delighting Customers 25 Quick Tips for Boosting Customer Loyalty at Your Small Business Customer loyalty can be difficult to win. But it's also easy to lose. Even if you manage to convince a customer to cut ties with a big brand and use your business instead, [...]
People Management Why Having a Strong Company Culture Will Benefit Your Business Even for independent business, the kind of culture you foster can have a big impact on the happiness and wellbeing of your employees — not to mention your customers’ perception of your brand. Company [...]
HR & Recruitment Why Data Protection Matters to Every Small Business Updated May 2018 The issue of data protection has been everywhere recently following the furore over Cambridge Analytica and Facebook's wider approach to data protection. (Out of the loop? Here's a summary of [...]
People Management 8 Simple Ways to Keep Your Staff Healthy Every good manager wants their staff to be happy, healthy and productive. But when you've got books to balance, rotas to manage, and leave requests to juggle, the matter of your staff's [...]
People Management Introducing The Employee Lateness Alarm™ (Happy April Fools' Day!) Sick of your staff showing up late for work? Wish you had some way of guaranteeing that your team turn up on time? We've got just the thing! The Employee Lateness Alarm™ [...]
Driving Growth Dealing with Restaurant No-Shows — Tips for Managers and Owners Occasions such as Valentine's Day, Mother's Day and the Christmas season are reliable earners for pretty much every restaurant, even if they fall midweek or trade is slow on either side of them. [...]
HR & Recruitment Is Rolled-up Holiday Pay Legal in the UK? [+ More Leave FAQs] Managing annual leave can be something of a nightmare for small businesses. From juggling staffing requirements and trying to prioritise leave requests fairly, to communicating rota changes and calculating holiday pay, there's plenty [...]
Driving Growth How to Get More TripAdvisor Reviews — Tips for Small Business Owners You know how important high quality TripAdvisor reviews are for your business. In many cases, poor reviews can deter previously enthusiastic potential customers from visiting at all. And impressive reviews draw in customers [...]
Driving Growth How to Manage Your TripAdvisor Listing When it comes to attracting new customers, your TripAdvisor listing is just as important as your website and social media channels. And if your business is a hotel or is a high-end eatery, [...]
Driving Growth Five Ways to Manage Your Small Business' Online Reputation Every good business owner knows that it's important to keep abreast of what people are saying about their brand. What's also important to remember, however, is that the type of conversations people have [...]
HR & Recruitment Carrying Over Annual Leave: Everything You Need to Know Half of employees don't take all of their annual leave, with the average employee only taking 77% of their total leave, according to a Glassdoor study. Although you might instinctively be pleased that [...]
