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HR & recruitment

The impact of annual leave on recruitment: Are you giving your staff enough time off?

Recruiting? The amount of holiday you offer could make all the difference...

  • Phil Kendall
Phil Kendall Jun 27, 2022 • 3 min read
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HR & recruitment

Should it be optional to take leave on bank holidays?

The UK’s shared holiday dates have not changed since 1978, and some businesses are starting to move away from compulsory bank holiday leave. But how do you know if you should do the same?

  • Clea Grady
Clea Grady Jun 24, 2022 • 3 min read
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HR & recruitment

Beat the backlog: How to avoid the annual leave booking frenzy

Preventing leave buildup and holiday bottlenecks at the end of the year and during busy periods

  • Clea Grady
Clea Grady Jun 23, 2022 • 3 min read
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Driving growth

10 podcasts for a happier, more productive working life

Relax, unwind, and skill up with these essential podcasts for staff and managers alike.

  • Phil Kendall
Phil Kendall Jun 10, 2022 • 8 min read
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An introduction to employee experience (what it is & why it matters)

How to be the kind of employer people really want to work for.

  • Phil Kendall
Phil Kendall Jun 1, 2022 • 10 min read
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HR & recruitment

What's it really like being a 'Woman in Tech'?

The first in our new blog series examining what it’s like for women working in the technology sector in 2022.

  • Clea Grady
Clea Grady May 18, 2022 • 11 min read
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HR & recruitment

Employee aftercare: How to part ways with staff on the best possible terms

The people-focused side of employee off-boarding.

  • Phil Kendall
Phil Kendall May 18, 2022 • 7 min read
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People management

How to reduce stress for shift-based workers: 5 tips for managers

Boost productivity and keep stress to a minimum with this actionable advice for managing shift-based workers.

  • Phil Kendall
Phil Kendall May 4, 2022 • 7 min read
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Driving growth

Things you need to know before opening a boutique hotel or B&B

We speak with owners and managers to discover the highs, lows, and hidden challenges of owning and operating high-end accommodation

  • Clea Grady
Clea Grady Apr 25, 2022 • 9 min read
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Social media security: 5 simple tips for small businesses

Actionable info for managers and business owners.

  • Phil Kendall
Phil Kendall Apr 21, 2022 • 6 min read
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HR & recruitment

“Boomerang” employees: Everything you need to know

Sometimes staff come back. But is rehiring former employees always the right move?

  • Phil Kendall
Phil Kendall Apr 13, 2022 • 9 min read
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Delighting customers

Fun & easy marketing ideas to attract bank holiday customers

With bank holiday weekends in April, May and June this year, here are some great tips for attracting custom to your cafe, bar, pub or restaurant

  • Clea Grady
Clea Grady Apr 13, 2022 • 4 min read
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Driving growth

10 podcasts every restaurant owner should listen to

Brain-fuel and food-themed entertainment for restaurant pros.

  • Phil Kendall
Phil Kendall Apr 12, 2022 • 8 min read
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People management

Improving mental health support for shift-based workers

We look at the challenges facing employees and how resources from mental health charity Mind can help managers & business owners make a positive difference

  • Clea Grady
Clea Grady Mar 31, 2022 • 5 min read
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People management

Brilliant bosses: 5 true tales of inspirational managers

Looking for tips on how to up your management game? Let these five true stories of brilliant bosses inspire you.

  • Phil Kendall
Phil Kendall Mar 25, 2022 • 7 min read
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Driving growth

5 ways to make your hotel more eco friendly (as shown by top UK hotels)

Looking for ways to attract more eco-conscious travellers to your hotel, guesthouse or B&B? Take a tip from these top UK hotels.

  • Phil Kendall
Phil Kendall Mar 17, 2022 • 6 min read
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Delighting customers

Strangest complaints at work

Complaints are an inevitable part of any customer-facing job, but some are more unusual than others…

  • Clea Grady
Clea Grady Mar 11, 2022 • 6 min read
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People management

5 bosses you never want to be: True tales of monster managers

“People don’t leave bad jobs; they leave bad managers.”

  • Phil Kendall
Phil Kendall Mar 10, 2022 • 7 min read
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Driving growth

Lost your management mojo? 7 ways to help you get it back (or help you move on)

Simple but effective exercises for managers who are feeling fed up at work and are thinking of getting a new job.

  • Clea Grady
Clea Grady Mar 4, 2022 • 7 min read
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Driving growth

10 last-minute Mother’s Day marketing ideas for cafes & restaurants

Quick and easy ways to put smiles on mums' faces.

  • Phil Kendall
Phil Kendall Feb 20, 2022 • 7 min read
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People management

Random acts of kindness in the workplace

10 easy, thoughtful and fun ideas to try out on your colleagues for Random Acts of Kindness Day, or on any day of the year.

  • Clea Grady
Clea Grady Feb 17, 2022 • 4 min read
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Delighting customers

25 ways to make your hotel more romantic (Tips for hoteliers)

Romantic flourishes and upselling opportunities for your hotel or guesthouse.

  • Phil Kendall
Phil Kendall Feb 11, 2022 • 10 min read
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Delighting customers

5 marketing tactics for hospitality businesses on Valentine’s Day

Unique, inspiring and romantic ideas to attract customers into your cafe, bar or restaurant during February.

  • Clea Grady
Clea Grady Feb 10, 2022 • 7 min read
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People management

Beating the workplace winter blues

The last two years have been tough on employees, and feelings of Covid-related fatigue and anxiety can be further exacerbated by winter — a time that many people already find difficult.

  • Clea Grady
Clea Grady Feb 7, 2022 • 6 min read
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People management

Workplace romances — Essential tips for HR managers & business owners

"All is fair in love and HR..."

  • Phil Kendall
Phil Kendall Feb 1, 2022 • 9 min read
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