RotaCloud News Announcing: Time & Attendance Since launching to the world back in June of 2014, hundreds of businesses have used RotaCloud to save tens of thousands of hours every month administering rotas and communicating with their staff. But [...]
RotaCloud News Welcome to the team, Peter! We'd like to welcome Peter to the team, who joined us two weeks ago as our first dedicated Customer Care Representative. Any of our customers or free trial users who have been in [...]
Welcome, Anna! We'd like to give a warm (and slightly belated) welcome to our newest member of the team: Anna! Anna joined us back in February and since then has been carefully crafting all [...]
People Management How to Be the Boss That Every Employee Loves It's often said in business: employees leave their manager, not their company. In fact, 42% of UK employees have quit a job because of their boss, and 41% of staff think they're under-appreciated [...]
HR & Recruitment Why Employee Benefits Don’t Just Benefit Employees Although salaries are important, they are only part of the picture when it comes to attracting and keeping the best employees. Employees will also look at convenience for travel, work atmosphere, company values, [...]
HR & Recruitment 6 Job Interview Questions You Should Ask Every Candidate Knowing what interview questions to ask candidates simply takes preparation of the right type of questions. Besides technical questions in relation to the job, you will need to incorporate questions of an investigative [...]
People Management Why Good Employees Quit If you run a business, watching your best employees walk out of the door one after the other is no laughing matter - particularly if they're your most experienced and most effective staff. [...]
People Management How to Motivate Staff - 72 Things You Can Do Today Too many managers fall into the trap of thinking that the only way their employees' heart is through their wallet. Of course, a comfortable pay packet may be the ultimate reason thousands of [...]
Driving Growth Five Restaurant Trends To Look Out For In 2015 As the integration of new technology and social media in the food service industry gathers momentum, it is becoming ever more important for restaurant owners and managers to stay ahead of the game [...]
Driving Growth How to Ruin Your Hotel's Reputation in One Easy Step A New York hotel finally decided that enough is enough and established a policy that would put an end to bad online reviews once and for all. The solution? Charge anyone who leaves [...]
Delighting Customers Q&A: Retail Expert Debbie Hauss on Using Technology to Achieve Customer Service Excellence Social media and mobile technology have turned customer service on its head. More and more customers are turning to social channels to pose their questions, report satisfaction and voice their complaints. This public [...]
People Management Social Media in the Workplace - Love, Hate or Tolerate? This article was originally published in September 2014 and was updated in November 2016. Social media sites have exploded over the last decade - as of 2016, Facebook has 1.8 billion users, [...]
RotaCloud News New Feature Alert! Shift Swapping At RotaCloud we're always looking for ways to make life easier for you and your employees - hopefully our latest update can do that for you. Introducing: Shift Swapping. What it [...]
Driving Growth The 3 Things You Need To Know To Rank Number 1 On TripAdvisor Running a restaurant is stressful. There are so many plates that need to be kept spinning (pun intended) that you rarely get chance to think about where your next customers are going to [...]
HR & Recruitment Seasonal Staff — Who Needs Them? You Do and Here's Why Taking on seasonal staff is a must for small businesses in the hospitality sector. Restaurants, hotels, cafés and bistros operating in tourist hotspots see great fluctuations in the amount of trade between the [...]
Driving Growth Bad Reviews Getting You Down? Don't Let TripAdvisor Drown Your Business Last week, I was at lunch with a friend in a popular restaurant in town. The place was packed and the staff were clearly struggling. When the waitress eventually came over she apologised, [...]
RotaCloud News New Feature Friday! Two Big Updates for Admins Friday the 13th may be unlucky for some, but for RotaCloud admins, we’ve got a special treat - two big updates - the dashboard and activity log. Dashboard The first major change [...]
People Management What Motivates Us To Work? Is Money Alone Enough? (Part 1) Conventional wisdom would suggest that money alone motivates us to work. For many people, the incentive of getting paid is what compels us to get out of bed each morning. It drives us [...]
