Driving Growth Business rates: is now the time for reform? How do you solve a problem like business rates?
Driving Growth 10 marketing & tech trends for small businesses in 2019 Marketing and business tech are changing fast. Here's what you should keep an eye on during 2019.
Driving Growth Eight of the biggest food and drink trends for 2019 These food and drink trends will define 2019 and could shake up your menus later this year.
Driving Growth Six of the biggest marketing fails of 2018 These marketing clangers reverberated throughout 2018. Which of these do you recall - and which have you tried to forget about?
People Management UK Government announces workplace reforms: how do they affect you? Everything you need to know about the biggest workplace reforms in more than 20 years.
People Management Rota planning in hospitality: 8 steps to success In such a labour-intensive industry, people management is key. Rota planning forms an important part of making sure your people are in the right place at the right time.
HR & Recruitment Five HR and people management controversies from 2018 From rogue robots to a very public break-up, these incidents have taught us valuable lessons about people management and HR...
People Management Self-service rota planning: everything you need to know Fed up with having to micromanage your rota? A self-service approach saves you time without losing overall control.
Driving Growth 40 quick tips for boosting seasonal sales Looking for some inspiration to make this Christmas super-successful at your retail business? We've got some quick tips for online and offline retailers alike.
Driving Growth The essential software toolkit for independent restaurants Software has the potential to revolutionise the way your restaurant operates — but how do you choose the right products that actually generate a return on investment?
Driving Growth Black Friday: should you bother? Black Friday: a crucial new event in the UK retail calendar, or another unwelcome American import? We look at whether small retailers should bother taking part in this year's Black Friday sales...
People Management How to reduce time theft and keep accurate employee time records Hourly employees often 'guesstimate' their timesheets, usually to their benefit! While a few minutes extra pay here and there may seem harmless enough, this type of 'time theft' can soon add up. Here's what to do about it.
HR & Recruitment How to hire successful seasonal staff If finding seasonal employees is an annual struggle, switch it up this Christmas. Here are ten tips to make seasonal recruitment less of a headache.
HR & Recruitment Five innovative annual leave policies for your small business There's nothing wrong with traditional annual leave policies, but these changes could make recruitment and retention a whole lot easier — and even save you money.
HR & Recruitment Blind hiring: everything you need to know Keeping the recruitment process free from unconscious bias is almost impossible. One of the few practical solutions to limiting its impact is blind hiring — a variation on your typical recruitment process that scrubs [...]
Driving Growth Should your business go cashless? More and more businesses are choosing to only accept digital payments. Is now the time to go cashless at your cafe or shop?
Driving Growth Is your business ready for 'Making Tax Digital'? In a matter of months, there'll be an overhaul of business tax in the UK — yet only half of small businesses know about it.
HR & Recruitment Is your hiring process fair? Whether you run your hiring process internally, or outsource parts to a recruitment agency, you have to take steps to avoid discrimination and keep the recruitment process fair.
HR & Recruitment How to choose between two outstanding candidates: 10 tiebreakers You're out the other side of the interview process and you're left with two exceptional candidates. Candidate A has a little more experience than Candidate B, but you've been more impressed by B's responses at interview. In other words, they're neck and neck.
People Management Why it pays to build your rotas around your staff [Rota Crimes] Building the rota is hard enough without having to accommodate employees' preferences for particular shifts or days off. Pretty much every member of part-time staff has the odd day or shift that they [...]
HR & Recruitment How to narrow the field when recruiting: 7 easy steps for managers You've advertised your role in the local paper, shouted about it on social media, and posted it on the big job sites. As a result, the responses have come flooding in, and [...]
People Management How inaccessible rotas could be holding your business back [Rota Crimes] The average manager spends almost five hours a week planning and managing rotas — that's more than two workdays every month. While building a rota from scratch usually takes the bulk of a manager's [...]
HR & Recruitment Recruitment 101: how to write and publish a job ad that gets results The perfect candidate for your latest vacancy is out there somewhere — but right now, they don't know their ideal role exists. That's where your job advert comes in.
Delighting Customers 25 quick tips for boosting customer loyalty at your small business Customer loyalty can be difficult to win. But it's also easy to lose. Even if you manage to convince a customer to cut ties with a big brand and use your business instead, [...]
HR & Recruitment Why data protection matters to every small business Updated May 2018 The issue of data protection has been everywhere recently following the furore over Cambridge Analytica and Facebook's wider approach to data protection. (Out of the loop? Here's a summary of [...]
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